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Job Details: Manager of Resident Care - Terrace Lodge

Job Details
Open Date Sep 12 2023 - 08:30:00 AM Close Date Sep 29 2023 - 04:30:00 PM
Position Title Manager of Resident Care - Terrace Lodge Posting Type Full Time
Posting Status Active Position Length Permanent
Department Group Hours per Week 35
Department Homes and Seniors Services Openings 1
Education Bachelors Degree Experience 5 - 7 years
Location Elgin County Homes
Salary Range $107,527.42 to $125,790.67
Union Position No


Our ideal candidate for the Manager of Resident Care will be responsible for leading a talented team of employees, while working in a complex unionized environment. As the Manager of Resident Care at Terrace Lodge Long Term Care Home, you will guide and inspire a dedicated workforce, fostering workplace culture, focused on service excellence, team work and the delivery of quality resident care. Terrace Lodge is a 100 bed long-term care home in the Township of Malahide with 4 resident home areas.  Situated in beautiful Elgin County, Terrace Lodge features private and semi-private accommodation with 24-hour nursing care.  Our Long Term Care Home is currently undergoing a redevelopment that will better meet the needs of the residents with an addition and significant renovations to the existing areas increasing the room sizes, offering more common areas for recreation and programming for each home area. Terrace Lodge is recognized as a SPOTLIGHT Organization with the RNAO. The County of Elgin offers development and growth opportunities, comprehensive benefit package, OMERS pension, generous vacation package.


In support of the vision, mission and values of the County of Elgin Homes and Seniors Services, the Manager of Resident Care directs, coordinates and is accountable for all aspects of a County of Elgin Long Term Care Home nursing department.  As a member of the Homes management team, the Manager of Resident Care is responsible for the planning, direction, coordination and evaluation of the activities related to the delivery of quality resident care and services through an interdisciplinary approach.

 Key Responsibilities:

  1. Fiscal and Overall Departmental Management - Responsible for the efficient and effective operations of all aspects of the nursing department care and services.
  2. Quality Improvement - the County of Elgin Homes are a designated RNAO Best Practice Spotlight Organization (BPSO). Responsible for ensuring ongoing compliance of the nursing department to required County policies and procedures, collective agreements and provincial legislation, including but not limited to, the following:  Fixing Long Term Care Act. 2021, Ontario Regulation 246/22, RNAO Best Practice Guidelines and BPSO Program, Occupational Health & Safety Act, Labour Relations Act, Ontario Human Rights Act, Employment Services Act.
  3. Leads, coaches, and mentors the implementation and review of relevant County policies, procedures and processes required to ensure the Home meets and/or exceeds government legislation and industry standards.
  4. Determines and directs the nursing scope of practice and delegates clinical and supervisory responsibilities to registered nursing staff.
  5. Monitors and evaluates the quality and effectiveness of Homes’ programs (e.g. falls, restraints, pharmacological, skin and wound, continence, pain management), nursing care and services and accuracy of documentation. Leads the evaluation and improvement of programs and services as required.
  6. Human Resources - Assumes and provides Supervisory leadership for the nursing care and services department in:  recruiting, hiring, and training of staff; scheduling; creating a positive workplace culture; ensuring open communications with all staff; monitoring the proper administration of Homes’ and County policies and procedures and collective agreements; budget preparation and administration.


  1. Registered Nurse with a current registration with the College of Nurses of Ontario.
  2. BScN degree or Nursing and Health Care Leadership/Management Certificate will be considered an asset.  
  3. Minimum of one-year experience as a Registered Nurse in the Long-Term Care Sector; must have a minimum of three-years of managerial experience in a health-care setting.
  4. Demonstrated teaching experience in dealing with both professional and non-professional levels of nursing staff, preferably in geriatric, rehabilitation or long-term care nursing setting.
  5. Experience in a leadership role of a varied health care team in a unionized environment preferred.
  6. Advanced understanding of the, Fixing Long Term Care Act and ON Regulation 246/22, MDS-RAI, Ministry of Long-Term Care inspection and reporting requirements, and provincial legislation.
  7. Competency in the use of computer programs including Point Click Care, Word, Excel and Outlook.
  8. Excellent interpersonal communication, supervisory and organizational skills.